Need help?

In this section, you can address common questions efficiently.

1.Do you accept rush orders?

Yes, rush orders may be available for an additional fee. Please contact us on WhatsApp  before placing your order to confirm availability for your event date.

2.Will the product look exactly like the pictures?

We try our best to represent products accurately. However, minor variations in color or texture may occur due to lighting, screen settings, or the handcrafted nature of the product.

3.Can I cancel or modify my order after placing it?

Once an order is confirmed, it cannot be modified or cancelled. Please review your order details carefully before checkout.

4.how long does it take to make personalized items?

Production usually takes 8-10 business days, depending on the item and design complexity. Processing times are listed on each product page.

5. Do you ship internationally?

Yes, we ship worldwide! Delivery timelines may vary depending on your location and courier partner.

6.. Can you create a completely custom design?

Absolutely! If you have a specific idea or inspiration, contact us and we’ll work with you to create something truly unique.

7.What if I made a mistake in my personalization details?

Please double-check your details before submitting your order. If you notice an error, contact us immediately. We’re happy to help if production hasn’t started yet.

8.Will my order arrive before my wedding date?

We strongly recommend ordering at least 3–4 weeks before your event to allow time for production and shipping. If your wedding date is soon, reach out to us first.

9.Are  items returnable or refundable?

Personalized items are non-returnable and non-refundable unless they arrive damaged or there is an error on our part .